Managing the Testing Process

Practical ways to run a test operation that’s driven by quality—not crisis.The wisdom in this book does not rely on brilliant theories or any Scientific Truth other than what works—on the job, time and time again. In MANAGING THE TESTING PROCESS, you’ll examine an integrated approach—the bricks and mortar—of test management, based on the author’s extensive, from-the-field experience with computer hardware and software test projects. Simple and effective, the tools and tactics in this book comply with industry standards and reflect the best test-management practices of leading hardware and software vendors. Use them to:• Define project scope—what you might, should, and can test• Build an effective and economical test organization• Get the green light for the resources you really need• Create a project risk-management strategy• Utilize the myriad data points generated by testing• Communicate delivery and quality expectations to your test team and to managementYou’ll find all the book’s templates, test plans, spreadsheets, and tracking tools on the companion CD-ROM—where they’re ready to help you organize your testing strategy and focus on delivering the best possible product to your customers.